Help Center

Our view is that rental scooters are great as a temporary solution, but they are often not there when needed, are frequently flat or faulty, and have a limited level of comfort and performance. Plus they are expensive! Your own scooter give you door-to-door freedom, and you can even take it away on holiday!

IP (dust and waterproofing rating) varies with brand. Our recommendation is that light drizzle is OK, but avoid heavy rain and standing water. Scooters are low to the ground, and with enough water it will get in eventually and can cause damage.

How long is a piece of string?? Range depends on battery and motor size, terrain, and riding style. Flat terrain, light rider, consistent speed and half throttle will realistically be double (or more!) the range of heavy rider, hilly terrain, lots of stop-start riding and giving it max on the throttle. That said, if you are a full-size adult and you live around hills, buy the scooter with the biggest battery you can afford!

Charging time depends on battery size. A medium-sized battery around 10ah will take around 4 to 5 hours, whilst a massive 20Ah battery will be double that. You will also get 80% of the charge in relatively quickly compared to the last 20%, as the resistance is greater for the last part of the charging.

Li (Lithium Ion) batteries will degrade over time. Much like your cellphone or laptop, as time goes on they won’t hold charge like they did when new. That said, you should still have useable capacity after around 400 charge cycles. We do carry spare batteries for all scooters.